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Contact

Business name: Monest Shop Limited, CRN : 15787802

Phone number: 00447737013046

Customer care is available 24/7

Email: Customercare@monest.shop

Physical address: 27 All Saints Drive, The Royal Town of Sutton Coldfield, Birmingham, Birmingham B74 4AG, United Kingdom

Introduction Monest is committed to providing high-quality, modest fashion for Muslim women in the UK and beyond. These Terms and Conditions outline the rules and regulations for the use of Monest’s website and services. By accessing or using our website, you agree to be bound by these terms. Failure to comply may result in restricted access to our services. Intellectual Property All content displayed on the Monest website, including but not limited to text, images, logos, and product descriptions, is the intellectual property of Monest. Any unauthorized use of this content, including reproduction or distribution, is strictly prohibited and may result in legal action. Orders and Payments Upon placing an order with Monest, you agree to provide accurate and up-to-date payment and shipping information. We reserve the right to refuse or cancel orders if we detect any issues with payment authorization, stock availability, or inaccurate information. Payment methods accepted include major credit and debit cards, PayPal, and other secure payment gateways. Shipping Policy Monest offers free shipping across the UK. Once an order is processed, you will receive tracking information via email. We strive to deliver your order within the estimated time frame; however, unforeseen delays may occur. Monest will not be held responsible for shipping delays caused by the courier service. Returns and Exchanges We offer free returns within 30 days of purchase for items that are unworn, unwashed, and in their original condition. To initiate a return or exchange, contact our customer support team. Refunds will be processed within 7-10 business days once we receive the returned item. Limitation of Liability Monest will not be liable for any damages that arise from the use or inability to use our website, including but not limited to loss of data, profits, or business opportunities. This limitation of liability applies to direct, indirect, incidental, or consequential damages. Changes to Terms Monest reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Continued use of the site following any changes constitutes acceptance of the new terms. Governing Law These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of Monest’s services will be resolved in the courts of the UK. By continuing to use our website, you acknowledge that you have read, understood, and agreed to the above Terms and Conditions. Contact Us For any queries related to these Terms and Conditions, please contact our customer service team at customercare@monest.shop.

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