At Monest shop, we are committed to providing our customers with a seamless and enjoyable shopping experience. This includes ensuring your orders are delivered promptly and reliably. We have partnered with Evri to offer free and efficient shipping across the United Kingdom.

Shipping Carrier: Evri

We use Evri as our trusted shipping partner to deliver your orders across the UK. Evri is renowned for its reliable and fast delivery service, ensuring your packages reach you in perfect condition.

Free Shipping

We are pleased to offer free shipping on all orders within the UK. Whether you're purchasing a single item or multiple items, your order will be delivered to your doorstep without any additional shipping charges.

Processing Time

• Order Processing: Orders are processed within 1 business day. Once your order is processed and dispatched, you will receive a confirmation email with tracking information.

Delivery Time

• Standard Delivery: Typically, orders are delivered within 2-3 more business days after dispatch.
• Remote Areas: Delivery to remote or rural areas may take a little longer, but Evri strives to deliver within 3-7 business days.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email. You can track your shipment through the Evri website or by using the tracking link provided in the email or through the tracking page on our store here, https://monest.shop/pages/track-your-order . This allows you to monitor your order every step of the way until it reaches you.

Delivery Attempt

Evri will make up to three delivery attempts to ensure you receive your order. If you're not available to receive the delivery, they will leave a card with instructions on how to rearrange delivery or collect your package from a nearby location.

Delivery to Safe Place

Evri offers the option to leave your parcel in a safe place if you're not home. Please specify your preferred safe place during checkout. While we recommend choosing a secure location, please note that we cannot be held responsible for any loss or damage to parcels left in a safe place.

Delivery Issues

While we strive for a flawless delivery experience, we understand that issues can occasionally occur. If you experience any problems with your delivery, such as delays, damage, or missing items, please contact our customer support team at customercare@monest.shop. We will work closely with Evri to resolve any issues promptly.

International Shipping

for the europe union countries the shipping will take approximately 11 days, with a cost of 14.99 Pounds, while other international shipping outside the European union will take up to 17 days with cost 23.99 pounds, all shipping rates will be calculated automatically on your checkout page.

Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting.